More competitive than ever, the transportation sector is undergoing profound changes. Daily mobility such as long-distance mobility faces several challenges: market opening, new digital entrants, post-COVID adaptations, energy crisis, etc.
Wavestone supports mobility players in accelerating their digital transformation to:
- Organize resilient and agile systems
- Achieve operational excellence
- Deploy innovative offers and customized customer experience
- Adapt their value proposition to market trends
Taking up the challenges of mobility
In cities, transportation services are looking for new models and new offers to improve their services’ quality while controlling costs. We help operators, distributors, infrastructure managers and local authorities to turn digital innovation into value for the transport industry and their customers.
The combination of our business and technological know-how allows us to act in the following key topics:
- Analyzing existing product lines
- Studying the segmentation
- Integrating ticketing and distribution systems for greater agility
- Implementing multimodal supports using the best technologies on the market
- Studying end-to-end customer journeys
- Offering innovative services including on-board or in stations
- Optimizing the production of traveler information and its multi-channel distribution, using data for knowledge and customer relations to get a customized experience
- Studying local business models
- Implementing solutions to cross-reference static and dynamic data
- Building IS bricks for integrated systems
- Rationalizing end-to-end journeys (e.g. cross-authentication)
- Analyzing key operating processes, from resource planning to retrospection, including real-time, contingency and crisis management, in order to develop processes and tools from a lean perspective
- Controlling costs while meeting service quality objectives.
- Guaranteeing optimal design and digitizing assets using BIM (Building Information Modeling)
- Implementing asset management strategies
- Optimizing maintenance operations
- Predicting the behavior of assets using IoT-type tools
- Encourage modal shift towards active mobility/soft mobility
- Deploy services allowing intermodality, frame approaches to mitigate and adapt transport systems to climate risks
Key figures
300+
consultants worldwide
250+
projects carried out each year
Upcoming events
Insights
Digital solutions for my transport operations
Built in partnership with France Supply Chain’s Lab Digital & Technologies, this whitepaper has been designed as a guide, taking you through the complex landscape of transportation digitalization.
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