Webinar

Ideas, Inspiration and Success with AI Use Cases for your Customers’ Journey

  • Data & AI
The event takes place on October 24, 2024

Location:

Online

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Timetables:

  From 14:00 to 15:15

How do you connect with your customers in a changing world? How do you understand their needs, preferences, and behavior? How do you create memorable experiences that delight them and make them loyal?

These are some of the questions that many organizations face today, as they struggle to keep up with the digital transformation and the increasing expectations of their customers. But there is a way to overcome these challenges and gain a competitive edge: Artificial Intelligence.

AI can help you to enhance your customers’ experience along their entire journey in various ways from brand building to customer loyalty, such as:

  • Automating and optimizing your processes and workflows to improve efficiency and quality
  • Personalizing your communication and offers based on customer data and insights
  • Providing intelligent support and guidance to your clients through chatbots, voice assistants, and other interfaces

No imagination required! In our webinar “Ideas, Inspiration and Success with AI Use Cases for your Customers’ Journey” our experts will show real-life use cases from several industries. You will learn how AI can support your customer understanding, how it can help to transform your customer’s journey, and where you could encounter limits and challenges. After a short overview held in English you will have the opportunity to dive deeper into the matter in different breakout sessions held in English, French and German. Therefore, please choose your preferred language during the registration process.

Don’t miss this chance to discover how AI can help you to reach, engage, and surpass customer expectations better than ever before.

Are you interested? Then join our webinar on 24th October at 2 pm CET.

Register now and secure your spot – the number of participants is limited!

Our Speakers

  • Uta Niendorf

    Partner – Germany, Hamburg

    Wavestone

    LinkedIn
  • Cecilia Edwards

    Partner – USA, New York

    Wavestone

    Linkedin
  • Frank Hammer

    Principal Consultant – Germany, Frankfurt am Main

    Wavestone

    LinkedIn
  • Nico Richter

    Manager – Germany, Frankfurt am Main

    Wavestone

    LinkedIn
  • Anthony Laloy

    Manager – France, Paris

    Wavestone

    LinkedIn
  • Brad Fraser

    Senior Consultant – Pittsburgh, USA

    Aspirant

    LinkedIn
  • Charlotte Lamouche

    Senior Consultant – France, Paris

    Wavestone

    LinkedIn