Many organisations have adopted a Network Services Integrator model in the last few years. However, the NSI concept has evolved in the marketplace and is faced with new challenges, and so organisations need to be aware of changing best practices and the options for future optimisation of their NSI organisations.
Wavestone carried out an external analysis to address the key questions relating to the future direction of the NSI concept. This paper presents the results of this analysis as well as delivering tangible and actionable opportunities for customer and supplier organisations to improve the efficiency and effectiveness of NSI services.