Client story
Process redesigned: $25M+ in value and millions saved in operating expenses
- Change Management

The challenge
The solution

The results
- Through strategic improvements, we transformed service delivery, reducing wait times by over 400%, expanding supplementary services fivefold, and increasing access for low-income individuals and families while lowering per-person costs.
- These optimizations generated $25M+ in value through cost savings, revenue growth, and cost avoidance.
- Additionally, 17,000+ employees have adopted standardized lean work practices, ensuring lasting impact and efficiency across the organization.