Client story

Scaling employee management & project coordination with Microsoft Dynamics in the energy sector

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A leading service provider for energy infrastructure projects commissioned Wavestone to introduce a digital employee relationship management platform to optimize its internal processes in the long term. The traditional tools used previously, such as Excel, email, and isolated applications, proved to be unsustainable as project sizes grew. The solution developed jointly with Wavestone not only significantly increased operational efficiency but also laid the foundation for future growth.

How Wavestone solved the challenge of digital project coordination

When fragmented workflows and manual processes hinder growth, traditional software alone is insufficient.

Read on to find out how Wavestone delivered a concrete solution:

  • Replace manual processes with clear digital workflows
  • Manage resources centrally, specifically for each role, and with multi-client capability.
  • Digitally record, check and process proof of performance in an audit-proof manner
  • Implement data protection processes automatically and in full compliance with the GDPR.
  • Build a solution that keeps pace with growing requirements.

A practical example of how digital platforms based on Microsoft Dynamics create scalable, efficient, GDPR-compliant operational added value.

Challenges in the project-related employee management

The customer is a specialized provider of energy infrastructure projects with rapidly growing project sizes and increasing complexity. The manual coordination tools used to date led to increasing inefficiencies and made efficient scaling impossible. The goal was to revamp project coordination in a sustainable and digital manner in order to manage larger projects efficiently and transparently.

The challenge was to replace fragmented, non-standardized processes with a centralized, digital solution. Project-related employee management needed to be made more efficient, traceable, and GDPR-compliant (General Data Protection Regulation).

A transformative solution implemented  

Wavestone developed a comprehensive solution based on Microsoft Dynamics 365 CE and Power Platform, which includes the following core functions:

Project contributors are centrally recorded, mobilized, assigned roles, and automatically granted the appropriate access permits.

The results with the new employee management

  • Process automation: Resources are now allocated and managed efficiently and are automatically rescheduled after project completion.
  • Standardization and transparency: Processes are clearly defined, and roles and responsibilities are traceable at all times.
  • Less manual effort: Performance records are processed automatically, resulting in significant time savings.
  • GDPR compliance: Data protection is fully integrated without any additional effort.
  • Scalability: The solution can be modified flexibly to accommodate new requirements and projects.

The project impressively demonstrated how a scalable, transparent process can be formed in place of fragmented processes thanks to a clear target image, the right technological platform and methodical excellence. Adopting the right technology was just the beginning; we made real progress possible through our Dynamics 365 CE expertise, structured approach and close collaboration. This transformed a tool into an operational lever, driving meaningful and sustainable progress.

Antonino Bachert, Senior Manager, Wavestone

Success factors

  • Future-proof thanks to digital platform
    The new solution forms the backbone for several parallel large-scale projects, a decisive competitive advantage.
  • Fast results thanks to clear methodology
    Wavestone’s structured implementation approach enabled rapid and secure implementation.
  • Focus on operational added value
    Not technology for technology’s sake, but tangible improvements in day-to-day project management.

Conclusion

Wavestone’s strategic support, from identifying requirements to reaching the go-live stage, enabled the energy infrastructure service provider to embark on a journey towards a digitally scalable future.
Through in-depth Dynamics know-how, a tried-and-tested methodology and a clear focus on results, a valuable contribution was made in three key areas: greater efficiency, reduced effort and maximum transparency. The platform now provides the foundation for future scalability and long-term digital excellence.