Biography of Callum Lyons
As part of the UK Data & AI leadership team, Callum has recently led a Generative AI program for a global client, including training 10k+ employees, identifying use case opportunities across all key supporting functions and now focusing on scaling solutions and adoption. He has 9 years’ experience of working with CIOs and CTOs, advising and implementing major IT strategy, operating model and transformation programs across sectors.
Publications
Data & AI
Harnessing GenAI in AI customer service