Retail Consulting

Retail consumers have become more informed, more demanding, and seek meaning. Their expectations and behaviors are constantly evolving, forcing industry players to reinvent themselves repeatedly.

Today, more than ever, companies must leverage Retail Consulting to adapt and offer their customers immediate responses to their needs, personalized experiences, and additional services. Companies must also convey strong and meaningful values, which are particularly important to customers seeking purpose.

To achieve a more sustainable model, the Retail and Consumer Goods sector must continue its transformation through Retail Consulting solutions.

• In an increasingly digital context, omnichannel and unified commercehave become central elements of customer relations. Improving and optimizing the customer journey is essential to remain competitive.
• New consumption patterns are emerging. Customers’ ecological awarenessand the desire to consume responsibly are having an impact on purchasing and supply strategies, but also on design, manufacturing, promotion and sales.

Investing in innovative digital solutions allows industry players to collect and aggregate data to better meet consumer needs. The data collected is used to improve performance, personalize the customer experience, improve in-store operational efficiency and enhance corporate responsibility.

From large groups to medium-sized companies, in food retailing as well as in specialized retailing, we help you to transform your company into a “RetailTech Company” of tomorrow. Thanks to our triple expertise in Business/Technology/Sustainability, we help you to place digital and data at the heart of your business model and your store assets regarding key trends: