Podcast ‘LOVE. TECH. AND THE FUTURE OF INSURANCE.’
Published May 14, 2025
- Insurance

This podcast delves into the most exciting changes reshaping the insurance industry.
We are at a turning point where technological innovations, geopolitical shifts, the demand for resilience, the focus on environmental sustainability, and cultural transformations are fundamentally disrupting the sector.
In this podcast, Eduardo D’Alma, Partner at Wavestone, takes you on a journey through the latest developments and challenges in the industry. In engaging conversations with thought leaders and experts from the insurance world, we explore how technology, sustainable solutions, strategic approaches, and evolving cultural dynamics are coming together to shape the future of insurance.
Whether you’re an industry insider or simply curious about the trends and innovations transforming the insurance landscape, this podcast offers insights into the key topics that will define the future. LOVE. TECH. AND THE FUTURE OF INSURANCE. is your gateway to the visions, ideas, and solutions that are driving change in the insurance world.

To truly transform the insurance industry, we must start by loving it. For what it is today, and for the incredible potential it holds. When we lead with that love, we open the door to real value, lasting impact, and a future we can all believe in.
Episode 1: From Traditional to Trailblazing – Asia Rising
How did a Chinese insurer like Ping An transform into a global powerhouse in just 35 years? What makes Asia’s InsurTech scene so unique, and what can the rest of the world learn from it?
In the premiere episode of LOVE. TECH. AND THE FUTURE OF INSURANCE., host and Wavestone partner Eduardo D’Alma explores these questions with insurance futurist and bestselling author Theresa Blissing. Drawing from her book The Future of Insurance – Asia Rising, Blissing shares insights from years of experience in Asia’s insurance landscape.
From on-demand micro-insurance for gig workers to AI-driven financial advisory tools, we uncover the customer-centric strategies, cultural mindsets, and cutting-edge technology driving Asia’s most innovative insurance players.
If you’re passionate about the future of insurance, this is where it’s happening.
Episode 2: The protector mindset – AI’s role in shaping the future of insurance
What happens when insurers shift from simply paying claims to actively preventing them? And how must trust, security, and human involvement evolve to keep pace with a real-time, risk-rich world?
In this episode of LOVE. TECH. AND THE FUTURE OF INSURANCE., host and Wavestone partner Eduardo D’Alma speaks with Frank Schmid, CTO of Gen Re, about how AI is transforming the role of the insurer.
Together, they explore how trust in AI is built through repeated, reliable outcomes that deliver real value. They discuss what it takes to forecast emerging risks and take action before damage occurs, and why none of this works without people.
“Once we see the economic benefit and the relevance to our lives and to the insurance business, it’s just too powerful to ignore,” says Schmid.
If you want to understand how AI, trust, and human expertise intersect to shape the future of insurance, this episode is not to be missed.
Author
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Eduardo D‘Alma
Partner – Germany, Hamburg
Wavestone
LinkedIn