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Bank of the Future: Technology for Client Experience

Client experience was a key theme at Viva Technology 2019. Focus on some practical applications for players in the banking sector.


Banque du futur

Building the bank of the future: The first steps of Open Banking

For almost 20 years, new technologies and digital innovation have impacted every business activity, including the financial sector. Although retail banking has not fundamentally changed until now, the way of doing business in this field is facing major changes.


How recent and upcoming regulatory changes will impact US regional banks moving forward?

On May 24, 2018, the biggest rollback of bank rules since the Financial Crisis was approved by Congress and signed by the President. This bill, called the “Economic Growth, Regulatory Relief, and Consumer Protection Act,” (EGRRCPA), was largely supported by both parties.


virtual banking open world

Virtual Banking and Open Banking: Comparing Digital Disruptions Across The World

This report aims at exploring virtual banking licenses and open banking regulation to disrupt the retail banking industry across the world.


Customers' vision and expectations about the bank of the future

Customers’ vision and expectations about the bank of the future

Wavestone has partnered up with EFMA and has administered a global questionnaire (Europe, USA, Hong Kong) on bank clients’ vision of “The Bank of the Future”.


complex change

The High Pressure Lessons Financial Services can learn from Motor Racing

It’s not the most obvious of parallels but there genuinely are a few lessons that financial services could learn from motor sports .


virtual banking

Virtual Banking in Hong Kong

Hong Kong has signalled a green light for virtual banking as they are looking to transform their incumbent banking landscape to one that provides user-friendly and customer-centric banking services.


The bank of tomorrow

The Bank of Tomorrow, at the Core of Environmental and Social Issues

What will the role of banking be going forward and what will it have to embrace down the line? How do we go about such a transformation?