Targeted cyberattacks: the need to rethink crisis management
Cybercrime is on the increase, the number of attacks is growing . All types of companies and organisations (including government…
Frédéric Chollet
Gerome Billois
Wavestone & Uptilab “Customer Digital Experience Barometer” for luxury brands
Wavestone and Uptilab have scrutinized over 40 luxury brand websites for the February edition of the Digital Customer Experience Barometer.
Reinventing the customer journey in a digital world
To digitalize the customer experience, banks must review their business processes, something heavily impacted by this transformation…
The Liberated company: some questions to be answered
These days everybody is under the impression liberated companies are the concept in business…
Maud Ayzac
Crisis management exercises: why, how and who?
Today, more than ever, organizations are exposed to multiple risk factors, both internal and external. Recent events show us the extent to which managing crises is both sensitive and complex…
Thomas Pierret
Restructuring retail networks: the large-scale maneuvers begin
Mature markets, saturated sales territories, and the rise of e-commerce and m-commerce: the opening of retail outlets needs to adapt to new realities…
Cybersecurity strategy: fortress approach, move over, it’s time for the airport!
Digital transformation has turned the way we create and use information security upside down. The traditional “fortress” model of a security…
The digitalization of industrial roles: a new revolution?
While smartphones and tablets were initially used for “office” jobs, more and more roles are being equipped with tools to enable working on the move in industrial settings…
Amal Boutayeb